Career
We are always on the lookout for people who captivate us with their vision and who wish to achieve real results. Thinkers, innovators, and strategists who will work with us to shape the future of the company. With us you will find flat hierarchies, open doors, and well-integrated teams eager to welcome you. We offer ultra-modern office spaces with a view of the Rhine, a modern working environment where you can make a difference, and a young company with a start-up vibe. Sounds like your kind of place, but none of the open positions are for you? Why not send us an application anyway!
Discover the benefits of working at Wishcard Technologies or See a Video how working at Wishcard Technologies Feels like.
IT ADMINISTRATOR (M/F/D)
Deine Aufgaben
- Unterstützung und erster Ansprechpartner (m/w/d) der Kollegen hinsichtlich verschiedener IT-Lösungen, von einfach bis herausfordernd
- Administration von Server- und Clientsystemen sowie kontinuierliche Weiterentwicklung der IT-Infrastruktur sowie des Monitoring- und Backup-Systems (Virtuelle Windows 2008/2012/2016/2019 Domäne, Notebooks, Desktops, mobile Endgeräte, Drucker, Telefonanlage, Sicherheitssoftware, Firewall, Router und Switches incl. Subnetierung)
- Sicherstellung des permanenten und sicheren Laufens des internen Netzwerks
- Koordination der externen Dienstleister und operative Verantwortung bei Eskalationsstufen
- Installation und Verwaltung der IT-Infrastruktur im Microsoft-Umfeld
Dein Profil
- Abgeschlossenes Studium oder Ausbildung in einem IT relevanten Bereich
- Sehr gute Kenntnisse der Microsoft Windows Desktop Betriebsysteme
- Gute Kenntnisse der Microsoft Windows Server Betriebssysteme, der Microsoft Serveranwendungen
- Umfassende Kenntnisse im Bereich Active Directory, Azure AD, Virtualisierungsumgebungen sowie Networking und Security
- Erfahrungen im DC Cloud - Betrieb sind wünschenswert
- Strukturiertes Vorgehen und eigenverantwortliches Arbeiten
- Hohes Auffassungsvermögen und analytische Vorgehensweise
Wir bieten
- Egal ob Brilon oder im Düsseldorfer Medienhafen - unsere stylischen Offices befinden sich jeweils an Topstandorten und bieten die besten Voraussetzungen
- Krawatte oder FlipFlops - kommt wie ihr seid
- Die Qual der Wahl - wechselnde Teesorten, Softdrinks oder Kaffeespezialitäten so viel du möchtest
- Legendäre Team Events, regelmäßig
- MacBook oder PC darfst du dir aussuchen
- Bei uns hast du die Chance Verantwortung zu tragen und gute Ideen umzusetzen und zwar ab Tag 1
PRODUCT MARKETING MANAGER (M/F/D)
Your responsibilities
- You gather and analyze market intelligence for strategic decision making in market opportunity, penetration and development
- You understand the competetive landscape and are an expert on our competition and how they operate
- You collaborate with product management and marketing communications to develop customer compelling materials that resonate with our target buyer personas
- You support the creation of effective marketing materials, e.g. how-to videos, TV commercials or podcasts to engage and educate our customers
- You are Seven Miles Group’s teller of tales and market our products to the outside world and get our customers engaged in new product releases and explain why they should be excieted
- You use your analytical knowledge to optimize and revamp our web representation
- You handle communication between various different departments and teams
Your profile
- 5+ years of product marketing experience with at least 2 years of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
- Proficient in productivity applications such as Microsoft Office, Project or Basecamp
- Comfortable using collaboration and CRM tools such as Slack and Salesforce
- Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics
- Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram
- Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
- Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer
- Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
- Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer
- Bachelor’s degree in business or marketing; MBA preferred.
JUNIOR RECRUITMENT CONSULTANT (M/F/D)
Your responsibilities
- You serve as a liaison for communications between the employer and job applicants
- You specialise in a particular field so that you can very quickly develop into a market expert
- You are responsible for the entire recruitment process, from sorting the applications received to phoning up newly hired employees
- You conduct negotiations at management level
- You network at the company and applicant level in order to expand the pool of applicants
Your profile
- University degree or business apprenticeship with relevant professional experience
- Negotiation skills in English and German (spoken and written)
- High degree of personal motivation and endurance
- A proactive, goal-orientated style of working and a talent for persuasion
- A great interest in and fondness for sales
- Preferably, prior experience in and/or great affinity for the areas of sales, distribution, and/or recruitment
INTERNAL SALES TEAM MEMBER (M/F/D)
Your responsibilities
- Customer service and support by telephone
- Order processing
- Preparing and tracking sales quotes
- Maintenance of master data
- General administrative tasks and office organisation
Your profile
- Successfully completed a business apprenticeship
- Several years' experience in telephone sales
- Good skills with MS Office suite
- Highly perceptive and flexible, with good negotiating skills
MEDIA DESIGNER DIGITAL (M/F/D)
Your responsibilities
- Completed training/apprenticeship in media design, with 3-5 years of professional experience
- Thoroughly skilled in the use of Adobe CC (Photoshop, Illustrator, InDesign, Dreamweaver, etc.)
- Experience implementing digital media layouts, e.g. the creation of interactive graphics and animation for websites, apps, social media, and banner ad campaigns
- Ability to adapt to different forms of media and approaches to design
- Experience with preparing final, print-ready artwork and prepress data is an advantage
- A good feel for graphic design, colour, shapes, and typography
- High level of creativity and experience with rolling out marketing campaigns
- Professional familiarity with MS Office, and with PowerPoint in particular (creating templates and presentations)
Your profile
- A sense of responsibility and high quality standards
- Able to work in a team
- Hands-on mentality
- Flexible, and willing to support projects as part of a marketing team
- Highly perceptive, and always willing to explore new responsibilities and areas of work
INTERNSHIP / STUDENT WORKER (M/F/D)
Bright minds, talented youth, experts – we'd love to have youas a student worker in e-commerce!
Your responsibilities
- You play an active role in supporting the e-commerce department in business operations
- You help with the administrative processing of orders
- You handle customer queries by email and telephone
- You verify payments received with accounting
- You oversee processes with our fulfilment service Cadooz
- You are responsible for physically putting together sample boxes and sending them to our customers
Your profile
- You are distinguished by a high degree of commitment, teamwork, and results-orientated work
- Your strengths include an independent and reliable style of working
- You are fluent in both English and German
- You know your way around computers and popular Windows applications such as Word, Excel, and Outlook
CUSTOMER SERVICE MANAGER (M/F/D)
Your tasks
- Develop goals and performance metrics for the team, as well as ensure that are exceeded on a consistent basis. Examples can include quality and productivity metrics, agreed upon service levels, and customer satisfaction scores
- Help develop a staffing framework to maximize efficiency of multi-lingual agents supporting multiple markets in varying stages of growth
- Develop processes and workflows to be scalable and efficient, drive a culture of continuous improvement to serve our users
- Use data to derive actionable insights that improve overall customer experience, including proactively exploring and sizing hypotheses and new opportunities
Your profile
- German-speaking to support our growing German market
- 2+ years experience managing or leading teams
- Investigate complex claims with due diligence
- Empower and provide guidance to agents to solve problems
- Demonstrated ability to manage staff to meet deadlines, complete important time sensitive tasks & adapt quickly to last minute changes
- Ability to instill critical thinking to your team
- Provide de-escalation and support during sensitive situations
- Experience with presenting data via spreadsheets, charts, and graphs strongly preferred
- You have a self-confident and positive demeanor mixed with excellent communication and strong problem-solving skills – basically you are ready to make a meaningful contribution to our team and our community from day one
- Prior experience with support channels including phone and email
MANAGER OF RETENTION (M/F/D)
Your tasks
- Supervises and monitor all Renewal Representatives’ activities in the field to ensure that predetermined goals and objectives are met
- Responsible for participating in health fairs and/or events directed towards the education and renewal of our members
- Ensures appropriate documentation of the departmental schedules and various rotation assignments for all field staff
- Communicate regulatory and compliance changes as it relates to the department and functions
- Responsible for resolving departmental and team specific problems, concerns or issues
- Responsible for ensuring continuous feedback to senior management regarding the performance of all staff.
- Responsible for timely completion and submission of weekly/monthly reports requested by your direct report or the facility management
- Responsible for recognizing renewal opportunities and assisting in implementation
Your profile
- A Bachelor’s Degree in Marketing, Business Administration or related field
- Minimum of 7 years progressive experience in sales and marketing in a health care setting, with at least three years of senior management
- Knowledge of Consumer/ Member Retention (preferred)
7 Years of Operational Managed Care Experience
DIGITAL PRESS OPERATOR (M/F/D)
Your tasks
- Review specifications and adjusts equipment to meet customer expectations and conform with industry standard guidelines for quality
- Ensure required resources are available in order to complete job (raw materials, information, media, fonts, graphics, etc.)
- Prepare and operate the digital press per manufacturer specifications
- Pull first press sheet and obtain sign-off from other applicable manufacturing processes
- Perform continual quality checks to confirm accuracy of content and quality
- Advise other department employees on how to improve job color and design, etc.
- Work to maintain the digital print schedule; notify management of conflicts
- Maintain daily print production logs and other required journals or data
- Perform regular inventory checks and stocking requests for ink, paper, and other required supplies
- Stage job files and raw materials for shift and following shift
Your profile
- Working knowledge of color theory related to printing
- Experience with variable data information workflows and imposition.
- Understands digital printing equipment and print symptoms to identify problems in advance
- Knowledge of substrates, their limitations, and settings required for good print reproduction
- Able to resolve toner and inkjet imperfections and artifacts inherent in digital printing
- Understanding of the effects of temperature & moisture on the print job and subsequent finishing
- Advanced mechanical abilities and motor skills